Privacy Policy

Cira Group ("we," "us," or "our") operates the website ciragroup.co and provides OEM manufacturing services for fragrance and skincare brands. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

This policy complies with Thailand's Personal Data Protection Act B.E. 2562 (PDPA) and applies to all visitors and clients.

1. Information We Collect

We collect information you voluntarily provide when you:

• Complete the contact form on our website (name, email, phone, company name, project details)
• Contact us via Line, email, or phone
• Engage our OEM services (business information, project briefs, shipping addresses)

We may also collect non-personal technical data such as browser type, IP address, and pages visited through standard web analytics tools.

2. How We Use Your Information

We use your personal data exclusively to:

• Respond to inquiries and project briefs
• Provide and fulfil OEM manufacturing services
• Send project updates and communications relevant to your order
• Comply with legal obligations under Thai law

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Legal Basis for Processing

Under PDPA, we process your personal data on the following lawful bases:

• Contract performance: To fulfil OEM service agreements
• Legitimate interests: To respond to inquiries and manage client relationships
• Consent: Where required for specific communications or marketing

4. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Client project data is retained for a minimum of 3 years following project completion for warranty and regulatory purposes.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All project data is stored securely and accessed only by authorised personnel.

6. Your Rights Under PDPA

As a data subject under Thailand's PDPA, you have the right to:

• Access your personal data held by us
• Correct inaccurate personal data
• Request deletion of your personal data (subject to legal obligations)
• Object to or restrict processing of your personal data
• Withdraw consent where processing is based on consent
• Receive your personal data in a portable format

To exercise any of these rights, contact us at hello@ciragroup.co.

7. Cookies

Our website may use cookies to improve user experience and collect anonymous analytics data. Essential cookies are used for site functionality. You may adjust your browser settings to decline non-essential cookies at any time.

8. Third-Party Links

Our website may contain links to third-party websites (including Line, Fragrantica, IFRA, and others referenced in our articles). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "last updated" date. We encourage you to review this policy periodically.

10. Contact Us

For privacy-related questions or to exercise your rights under PDPA, please contact:

Cira Group
Email: hello@ciragroup.co
Line: @Ciragroup.co
Bangkok, Thailand